Construction of e-Permit/VWS Model Sites: Project Summary Report
Laurel, Kentucky and Unicoi, Tennessee

Chapter 7. Site Maintenance and Support (Task 7) and Next Steps

After the completion of modifications based on the ORNL review, both sites are fully deployed and operating as VWS. As part of this project, the project team will provide three years of support for each virtual weigh station (VWS), including:

• Continuous testing of installed equipment to ensure proper function.
• Monitoring of test metrics to ensure program objectives are met (see chapter 5 for more detail on key test metrics).
• Calibration services to be performed twice yearly on a semiannual basis.
• Maintenance or repairs necessary to ensure above requirements are met.

Project team technicians will be available for the duration of the test for technical support and issue resolution. The project team will also provide web and telephone support for each site. This support started on May 1, 2016 and is scheduled to run through April 30, 2019.