Traffic Incident Management Training Post-Course Assessment Tool Final Evaluation Report

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Contact Information: Operations Feedback at OperationsFeedback@dot.gov

U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590
www.ops.fhwa.dot.gov

FHWA-HOP-17-057

August 2017

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FOREWORD

The Final Evaluation Report for the Traffic Incident Management (TIM) Training Post-Course Assessment Training Tool provides State and local agencies, decision-makers, and other users an overview of the student learning and impact of the multidisciplinary, multiagency training curriculum on operations. The Final Evaluation Report provides a description of the course participants and their perceptions of the training's effectiveness.

Mark Kehrli, Director, Office of Transportation Operations

Notice

This document is disseminated under the sponsorship of the U.S. Department of Transportation in the interest of information exchange. The U.S. Government assumes no liability for the use of the information contained in this document.

The U.S. Government does not endorse products or manufacturers. Trademarks or manufacturers' names appear in this report only because they are considered essential to the objective of the document.

Quality Assurance Statement

The Federal Highway Administration (FHWA) provides high quality information to serve Government, industry, and the public in a manner that promotes public understanding. Standards and policies are used to ensure and maximize the quality, objectivity, utility, and integrity of its information. The FHWA periodically reviews quality issues and adjusts its programs and processes to ensure continuous quality improvement.

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TABLE OF CONTENTS

• EXECUTIVE SUMMARY
• CHAPTER 1. INTRODUCTION
• CHAPTER 2. OVERVIEW
• CHAPTER 3. LEVEL 1 TRAIN-THE-TRAINER AND RESPONDER COURSE EVALUATIONS
• CHAPTER 4. LEVEL 2 TRAIN-THE-TRAINER AND RESPONDER COURSE PRE- AND POST-TRAINING ASSESSMENTS
• CHAPTER 5. LEVEL 3 RESPONDER AND SUPERVISOR TRAINING IMPLEMENTATION ASSESSMENTS
• CHAPTER 6. LEVEL 4 AGENCY ADMINISTRATOR AND SENIOR MANAGEMENT TRAINING IMPLEMENTATION ASSESSMENTS
• APPENDIX A. LEVEL 1 TRAIN-THE-TRAINER SURVEY DETAILED RESPONSES
• APPENDIX B. LEVEL 1 RESPONDER SURVEY DETAILED RESPONSES
• APPENDIX C. LEVEL 3 SURVEY DETAILED RESPONSES

LIST OF TABLES

• Table 1. Assessment tool respondent discipline by training type and evaluation level
• Table 2. Level 2 Assessment Results
• Table 3. Average Level 3 key metrics
• Table 4. Additional average level 3 responder and supervisor metrics
• Table 5. Level 1 Train-the-Trainer survey detailed responses
• Table 6. Level 1 Responder survey detailed responses
• Table 7. Level 3 Participant survey detailed responses
• Table 8. Level 3 Supervisor survey detailed responses

LIST OF FIGURES

• Figure 1. Train-the-trainer participant feedback on course instructors.
• Figure 2. Responder participant feedback on trainers.
• Figure 3. Level 3 post-training assessment of positive impacts.
• Figure 4. Level 4 post-training assessment of positive impacts.
• Figure 5. Train-the-Trainer responder discipline mix.
• Figure 6. Responder discipline mix.
• Figure 7. Level 1 participants base states.
• Figure 8. Level 3 responder participant discipline mix.
• Figure 9. Level 3 supervisor discipline mix.
• Figure 10. Level 3 participant base states.
• Figure 11. Level 4 agency administrator/senior management discipline mix.
• Figure 12. Level 4 participant base states.

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ABBREVIATIONS AND SYMBOLS

ANSI	American National Standards Institute
DOT	Department of Transportation
EMS	Emergency Medical Services
EMT	Emergency Medical Technician
FHWA	Federal Highway Administration
HAZMAT	Hazardous Material
ICS	Incident Command System
ISEA	International Safety Equipment Association
MUTCD	Manual on Uniform Traffic Control Devices
NHI	National Highway Institute
SHRP2	Strategic Highway Research Program 2
TIM	Traffic Incident Management
TtT	Train the Trainer
TMC	Traffic Management Center

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Technical Report Documentation Page

SI* (MODERN METRIC) CONVERSION FACTORS

APPROXIMATE CONVERSIONS TO SI UNITS
Symbol	When You Know	Multiply By	To Find	Symbol
LENGTH
in	inches	25.4	millimeters	mm
ft	feet	0.305	meters	m
yd	yards	0.914	meters	m
mi	miles	1.61	kilometers	km
AREA
in2	square inches	645.2	square millimeters	mm2
ft2	square feet	0.093	square meters	m2
yd2	square yard	0.836	square meters	m2
ac	acres	0.405	hectares	ha
mi2	square miles	2.59	square kilometers	km2
VOLUME
fl oz	fluid ounces	29.57	milliliters	mL
gal	gallons	3.785	liters	L
ft3	cubic feet	0.028	cubic meters	m3
yd3	cubic yards	0.765	cubic meters	m3
NOTE: volumes greater than 1000 L shall be shown in m3
MASS
oz	ounces	28.35	grams	g
lb	pounds	0.454	kilograms	kg
T	short tons (2000 lb)	0.907	megagrams (or "metric ton")	Mg (or "t")
TEMPERATURE (exact degrees)
oF	Fahrenheit	5 (F-32)/9 or (F-32)/1.8	Celsius	oC
ILLUMINATION
fc	foot-candles	10.76	lux	lx
fl	foot-Lamberts	3.426	candela/m2	cd/m2
FORCE and PRESSURE or STRESS
lbf	poundforce	4.45	newtons	N
lbf/in2	poundforce per square inch	6.89	kilopascals	kPa

APPROXIMATE CONVERSIONS FROM SI UNITS
Symbol	When You Know	Multiply By	To Find	Symbol
LENGTH
mm	millimeters	0.039	inches	in
m	meters	3.28	feet	ft
m	meters	1.09	yards	yd
km	kilometers	0.621	miles	mi
AREA
mm2	square millimeters	0.0016	square inches	in2
m2	square meters	10.764	square feet	ft2
m2	square meters	1.195	square yards	yd2
ha	hectares	2.47	acres	ac
km2	square kilometers	0.386	square miles	mi2
VOLUME
mL	milliliters	0.034	fluid ounces	fl oz
L	liters	0.264	gallons	gal
m3	cubic meters	35.314	cubic feet	ft3
m3	cubic meters	1.307	cubic yards	yd3
MASS
g	grams	0.035	ounces	oz
kg	kilograms	2.202	pounds	lb
Mg (or "t")	megagrams (or "metric ton")	1.103	short tons (2000 lb)	T
TEMPERATURE (exact degrees)
oC	Celsius	1.8C+32	Fahrenheit	oF
ILLUMINATION
lx	lux	0.0929	foot-candles	fc
cd/m2	candela/m2	0.2919	foot-Lamberts	fl
FORCE and PRESSURE or STRESS
N	newtons	0.225	poundforce	lbf
kPa	kilopascals	0.145	poundforce per square inch	lbf/in2