Office of Operations
21st Century Operations Using 21st Century Technologies

SAFETY SERVICE PATROL PRIORITIES AND BEST PRACTICES
April 2017

APPENDIX E. BIBLIOGRAPHY

(2007). A Return on Investment Study of the Hampton Roads Safety Service Patrol Program. Virginia Transportation Research Council.

Benefits Database. (n.d.). Retrieved from ITS JPO Knowledge Resources: http://www.itsbenefits.its.dot.gov/its/benecost.nsf/SearchBenefits?SearchView&Query=service%20AND%20patrol&Start=1&Count=10&SearchFuzzy=FALSE&SearchWV=TRUE

(2009). Emergency Vehile Visibility and Conspicuity Study. Federal Emergency Management Agency.

(2009). Evaluation of Arterial Service Patrol Programs. Missouri Department of Transportation.

(2010). Evaluation of Freeway Motorist Assist Program. Missouri Department of Transportation.

(2008). Federal Highway Administration Service Patrol Handbook. United States Department of Transportation.

FHWA Research and Technology. (n.d.). Retrieved from Traffic Incident Management Benefit-Cost Tool: https://www.fhwa.dot.gov/software/research/operations/timbc/

(2009). Field Operations Guide for Safety/Service Patrols. FHWA.

(2015). NFPA 1091: Standard for Traffic Control Incident Management Professional Qualifications. National Fire Protection Association.

(1997). Summary of Experiences Related to Demonstration Project 86 – Relieving Traffic Congestion Through Incident Management. United States Department of Transportation.

(2012). The 2012 Congestion Report. Washington State Department of Transportation.

(2013). The Gray Notebook. Washington Department of Transportation.


U.S. Department of Transportation
Federal Highway Administration
Office of Operations
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April 2017

FHWA-HOP-16-047

United States Department of Transportation Federal Highway Administration

Office of Operations