1. Report No.
FHWA-HOP-15-037
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2. Government Accession No.
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3. Recipient's Catalog No.
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4. Title and Subtitle
Congestion Pricing – A Primer: Effective Approaches to Streamlining Back Office Operations
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5. Report Date
March 2016 |
6. Performing Organization Code
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7. Author(s)
Myron Swisher, Cara O-Donnell, Jennifer Symoun, Julie Lambert |
8. Performing Organization Report No. |
9. Performing Organization Name and Address
Leidos
11251 Roger Bacon Dr.
Reston, VA 20190 |
10. Work Unit No. (TRAIS)
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11. Contract or Grant No.
DTFH61-12-D-00050
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12. Sponsoring Agency Name and Address
United States Department of Transportation
Federal Highway Administration
1200 New Jersey Avenue, SE
Washington, DC 20590
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13. Type of Report and Period Covered
Primer
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14. Sponsoring Agency Code
HOTM |
15. Supplementary Notes
COTM: Ms. Angela Jacobs, Federal Highway Administration |
16. Abstract
While project managers for congestion pricing strategies and systems are focused on traffic management, technology, toll rates, and design, other critical issues related to operations, policy, and rapidly changing technology tend to arise. In this primer, these challenges are collectively referred to as "Back Office Issues" as they impact operations that are behind the scenes in the "back office." The following eight such topic areas are discussed in detail in this primer: Policy Decisions Drive Business Rules, Interoperability, Back Office Efficiency, Enforcement, Data Analysis and Warehouse, Transparency, Privacy, and Private Sector Involvement. The primer also includes complete case studies for each topic area describing experiences of implementing agencies. The reader is encouraged to identify elements of the case studies that are similar to what his/her agency may be dealing with on local congestion pricing projects.
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17. Key Words
Road pricing, congestion pricing, priced managed lanes
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18. Distribution Statement
No restrictions.
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19. Security Classification (of this report)
Unclassified |
20. Security Classification (of this page)
Unclassified |
21. No of Pages
52 |
22. Price
N/A |
