1. Report No. FHWA

FHWA-HOP-15-007

2. Government Accession No.

3. Recipient's Catalog No.

4. Title and Subtitle

Traffic Incident Management Gap Analysis Primer

5. Report Date

March 2015

6. Performing Organization Code

7. Authors

Ahmed Amer, Edwin Roberts, Uzoamaka Mangar, Walter H. Kraft, Joseph T. Wanat, Peter C. Cusolito (VHB), James R. Hogan (AEA), and Xiaoliang (George) Zhao (IAI)

8. Performing Organization Report No.

9. Performing Organization Name and Address

Vanasse Hangen Brustlin, Inc (VHB)
8300 Boone Boulevard, Suite 700
Vienna, VA 22182-2626

Advantage Engineering Associates, P.C. (AEA)
101 Interchange Plaza, Suite 308
Cranbury, NJ 08512

Intelligent Automation, Inc. (IAI)
15400 Calhoun Drive, Suite 400
Rockville, MD 20855

10. Work Unit No.

11. Contract or Grant No.

DTFH61-12-D-00039 (VHB)

12. Sponsoring Agency Name and Address

Federal Highway Administration Office of Operations
1200 New Jersey Ave., SE
Washington, DC 20590

13. Type of Report and Period Covered

Draft Report, September 2013 – March 2015

14. Sponsoring Agency Code

FHWA

15. Supplementary Notes:

Laurel Radow, FHWA Office of Operations, Office of Transportation Operations, Technical Manager (TM)

16. Abstract

The research conducted for this gap analysis determined that there is no one-size-fits-all traffic incident management (TIM) program. As a result the recommendations contained within this document should be tailored towards the needs of the area in which the TIM program will be implemented. Not only should the needs of that area be considered but the capabilities and available resources of that area are equally important to understand the level of customization needed. It does not matter how big or small a TIM program is but rather how successful the program is at engaging stakeholders and managing incidents. Whether a TIM program has already been established or is starting from scratch, it is essential to identify the overall needs of the local area and determine TIM program elements necessary to fulfill these needs. If a program has already been deployed a key driver is identifying the existing gaps in the program and identifying activities/actions to bridge these gaps.

17. Key Words

traffic incident management, TIM, gap analysis, safe, quick clearance, performance measurements, TIM stakeholders, TIM program capabilities, strategic, tactical, support

18. Distribution Statement

No restrictions.

19. Security Classif. (of this report)

Unclassified

20. Security Classif. (of this page)

Unclassified

21. No. of Pages:

90

22. Price