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21st Century Operations Using 21st Century Technologies

Incorporating Travel-Time Reliability into the Congestion Management Process (CMP): A Primer


This primer was developed with the effort of many individuals from transportation and planning agencies across the nation. The Federal Highway Administration would like to thank the following individuals for their contributions that helped to shape this document.

  • Eileen Singleton, Baltimore Metropolitan Council (MD)
  • Stuart Greg, Broward County MPO (Fort Lauderdale, FL)
  • Chris O'Neill, Capital District Transportation Committee (Albany, NY)
  • Rita Morocoima-Black, Champaign-Urbana Urbanized Area Transportation Study (IL)
  • Nabeel Akhtar, City of Charlotte (NC)
  • Soumya Dey, District of Columbia Department of Transportation (DC)
  • Melissa Ackert, Florida Department of Transportation
  • Joseph Bovenzi, Genesee Transportation Council (Rochester, NY)
  • Sarath Joshua, Maricopa Association of Governments (Phoenix, AZ)
  • Eric Hill, Metroplan Orlando (FL)
  • Deena Platman, Portland METRO (OR)
  • Robin Mayhew, Puget Sound Regional Council (Seattle, WA)
  • Brian Hoeft, Regional Transportation Commission of Southern Nevada (Las Vegas, NV)
  • Laura Brunn, San Joaquin Council of Governments (Stockton, CA)
  • James Worthly, San Luis Obispo Council of Governments (CA)
  • Matt Sibul, Utah Transit Authority
  • Dean Gustafson, Virginia Department of Transportation
  • Daniel Blevins, Wilmington Area Planning Council (DE and MD)


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