Office of Operations
21st Century Operations Using 21st Century Technologies

Designing for Transportation Management and Operations: A Primer

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Contact Information: Jim Hunt at


February 2013

United States Department of Transportation Federal Highway Administration

Table of Contents

[ Notices ] [ Technical Report Documentation Page ] [ Acknowledgements ]

1 Designing for Operations
1.1 Introduction to Designing for Operations
1.2 Management and Operations Overview
1.3 Why Integrate Operations into Design?
1.4 Primer Audience and Overview
1.5 Examples of Effective Designing for Operations Practices
1.6 Limitations in Current Design Practices
1.6.1 Institutional Challenges
1.6.2 Fiscal Impacts of Designing for Operations
1.6.3 Understanding Management & Operations Needs
2 Putting It Into Action – Policies and Procedures
2.1 Institutional Policies
2.2 Agency Structure
2.2.1 Culture and Leadership
2.2.2 Organization and Staffing
2.3 Linking Planning and Designing for Operations
2.4 Project Development Process
2.4.1 Scoping & Financing Stage
2.4.2 Preliminary Design Stage
2.4.3 Final Design Stage
2.4.4 Examples of Designing for Operations in Project Development
2.5 Systems Engineering
2.6 Design Standards and Checklists
2.6.1 One Stop Manual for Engineering and Other Technical Information
2.6.2 Operational Review and Sign-off of Standard Plans and Specifications
2.6.3 Operations Audits and Review Team
3 Design Considerations for Specific Types of Operations Strategies
3.1 Freeway Management
3.2 Arterial Management
3.2.1 Cooperation of Municipalities
3.2.2 Managing Access for All Modes
3.2.3 Monitoring and Actively Managing Traffic Conditions and Intersection Signalization
3.3 Active Traffic Management
3.4 Managed Lanes
3.5 Transit
3.6 Work Zone Management
3.7 Traffic Incident Management
3.8 Security
3.9 Freight Operations
3.10 Maintenance
4. A Way Forward
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