Office of Operations
21st Century Operations Using 21st Century Technologies

Final Proceedings of "Getting Started with Congestion Pricing: A Workshop for Local Partners"

Appendix D:

GETTING GOING WITH CONGESTION PRICING:
A WORKSHOP FOR LOCAL PARTNERS
CHARLOTTE, NORTH CAROLINA
APRIL 20, 2011

WORKSHOP EVALUATION
Strongly Disagree Disagree No Opinion Agree Strongly Agree
The workshop met my expectations.
AVERAGE RATING 4.53
1 2 3 4 5
The workshop provided valuable information regarding congestion pricing.
AVERAGE RATING 4.59
1 2 3 4 5
The information provided in the workshop will be helpful in my work.
AVERAGE RATING 4.24
1 2 3 4 5

Which session did you like most? Why?

  • I liked the case studies by Ken & Jim. Wish there were more!
  • All were relevant.
  • Peer & local information & discussion.
  • Case studies in lane pricing.
  • Case studies.
  • Peer exchange Q&A.
  • Peer case studies.
  • The sessions on Atlanta and Minneapolis brought best practices that should be evaluated in the Charlotte region.
  • Enjoyed case studies in lane pricing (Ken Buckeye) ; understanding real world examples.
  • Case studies – provided insight to real world cases, successes, and issues.
  • Q&A with the individuals who have implemented projects.
  • Local examples – chance to apply lessons learned to local cases.
  • Case study & peer exchange; offered real life experience with managed lanes.
  • Listening to the speakers from Atlanta and Minnesota.
  • Peer discussions; Atlanta, Minneapolis examples with details and follow-up Q&A.
  • Case studies – like the real world feedback.
  • Case studies/peer exchange – very valuable to hear first hand from owners/operators of systems and being able to ask them very specific questions.

Which session did you like least? Why?

  • All were helpful and provided good information.
  • None were disappointing.
  • I really thought all the sessions were of value.
  • Local applications – did not supply enough.
  • None.
  • Implementation Challenges – seemed mostly obvious.
  • First Generation Lane Pricing – Not particularly bad, but if you’re looking to cut something in order to add something else, this would be my suggestion.

What other topics would you have liked covered?

  • Dive deeper into the case studies.
  • None I can think of. Workshop was thorough and comprehensive.
  • Integrating transit into HOV & HOT projects.
  • So many local partners would have been helpful to have 1-hour session on/focused on case study and troubleshooting ideas on our own managed lanes programs plans, and work with experts on ideas.
  • It would be helpful to hear about congestion pricing that was not successful. This will help determine what not to do.
  • More photos and renderings of facilities around the country/the world.
  • Would have liked a video showing an actual “ride-along” of a HOT system; just to show the operation of the system.
  • More about how the political coalitions/public acceptance were crafted.
  • Edge conditions at end of HOV/HOT projects.
  • Effects on local jurisdictions/land use.
  • Comparisons to other projects in other cities.
  • I think it was thorough – more “examples in-depth” would be good, but time constrains this.
  • More in-depth information on the operations/maintenance.
  • More info on consistency of systems between states.

Additional Comments:

  • Overall good session – thank you. Kept things moving.
  • Well done! Thanks for bringing the workshop to Charlotte.
  • The room was cold.
  • Thanks!
  • Very well run.