Office of Operations
21st Century Operations Using 21st Century Technologies

An Agency Guide on How to Establish Localized Congestion Mitigation Programs

Contact Information: Operations Feedback at OperationsFeedback@dot.gov.
Traffic Bottlenecks Web Site

FHWA's Bottleneck Reduction Initiative Program

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Federal Highway Administration
Office of Operations (HOP)
1200 New Jersey Avenue, SE
Washington, DC 20590
www.fhwa.dot.gov

U.S. Department of Transportation logo

March 2011
Publication #FWHA-HOP-11-009