Columbus Electronic Freight Management Evaluation

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Contact Information: FreightFeedback at FreightFeedback@dot.gov
Freight Management and Operations Web Site

Achieving Business Benefits with EFM Technologies

Notice

The U.S. Department of Transportation (USDOT) provides high-quality information to serve Government, industry, and the public in a manner that promotes public understanding. Standards and policies are used to ensure and maximize the quality, objectivity, utility, and integrity of its information. USDOT periodically reviews quality issues and adjusts its programs and processes to ensure continuous quality improvement.

Submitted to:

Ms. Kate Hartman
United States Department of Transportation
ITS Joint Program Office
Research and Innovative Technology Administration

Submitted by:

Science Applications International Corporation

Table of Contents

Introduction

• The Role of the EFM Program
• The Centrality of Supply Chain Visibility

Business Improvement Goals for Supply Chain Managers

• Industry Approaches to Supply Chain Improvement Goals
• Goals of the EFM Program

Electronic Freight Management Technologies

• Visibility Technologies in Industry
  • Connectivity and Collaboration Networks
  • Service Oriented Architecture (SOA) and Web Services
• CEFM Deployment Test Technology
• Creating and Using Actionable Supply Chain Intelligence

Benefits Realized by Deploying EFM Technology Improvements

• Broad Industry Benefits
  • Productivity Improvement
  • Improved Service Quality
• Qualitative Benefits in Industry
  • Productivity Improvement
  • Improved Service Quality
  • Improved Shipment Integrity
• Benefits Delivered by the EFM Program
• Anticipated Benefits of Kansas City Adoption of EFM
  • Productivity Improvement
  • Improved Service Quality
  • Improved Data Availability and Quality

Conclusions and Summary of the Business Benefits

• Results in the EFM Program
• Conclusions

Technical Report Documentation Page

Intelligent Transportation Systems Office
Office of Freight Management and Operations
1200 New Jersey Avenue, SE
Washington, DC 20590

Phone: 800-853-1351 or 202-366-0408
Fax: 202-366-3225
Web site: www.ops.fhwa.dot.gov/freight

March 2009
Publication Number: FHWA-HOP-09-053
EDL Number: 14495

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