Office of Operations Freight Management and Operations

Columbus Electronic Freight Management Evaluation

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Freight Management and Operations Web Site

Achieving Business Benefits with EFM Technologies


The U.S. Department of Transportation (USDOT) provides high-quality information to serve Government, industry, and the public in a manner that promotes public understanding. Standards and policies are used to ensure and maximize the quality, objectivity, utility, and integrity of its information. USDOT periodically reviews quality issues and adjusts its programs and processes to ensure continuous quality improvement.

Submitted to:

Ms. Kate Hartman
United States Department of Transportation
ITS Joint Program Office
Research and Innovative Technology Administration

Submitted by:

Science Applications International Corporation

Table of Contents


Business Improvement Goals for Supply Chain Managers

Electronic Freight Management Technologies

Benefits Realized by Deploying EFM Technology Improvements

Conclusions and Summary of the Business Benefits

Technical Report Documentation Page

United States Department of Transportation Federal Highway Administration

Intelligent Transportation Systems Office
Office of Freight Management and Operations
1200 New Jersey Avenue, SE
Washington, DC 20590

Phone: 800-853-1351 or 202-366-0408
Fax: 202-366-3225
Web site:

March 2009
Publication Number: FHWA-HOP-09-053
EDL Number: 14495