TRAFFIC INCIDENT MANAGEMENT IN CONSTRUCTION AND MAINTENANCE WORK ZONES

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Technical Report Documentation Letter from Associate Administrator of Operations Jeffrey A. Lindley 1.0 INTRODUCTION 2.0 TRANSPORTATION MANAGEMENT PLANS FOR WORK ZONES 3.0 TRAFFIC INCIDENT MANAGEMENT CONCEPTS IN HIGHWAY WORK ZONES 4.0 PRE-CONSTRUCTION STRATEGIES AND ACTIVITIES 5.0 INCIDENT MANAGEMENT STRATEGIES AND TECHNIQUES FOR USE IN WORK ZONES 6.0 ENHANCING FUTURE WORK ZONE TRAFFIC INCIDENT MANAGEMENT ACTIVITIES 7.0 REFERENCES AND FURTHER READING List of Tables Table 1. Example Roles and Responsibilities of Key Incident Responders Table 2. Common Goals and Objectives Used in the Planning of Work Zone Incident Management Programs Table 3. Example of Recommended Incident Response Plan Used in the T-REX Construction Project by the Colorado Department of Transportation Table 4. Strategies and Techniques for Improving Incident Clearance in Work Zones Table 5. Strategies and Techniques for Improving Incident Response in Work Zones Table 6. Strategies and Techniques for Improving Incident Clearance in Work Zones Table 7. Site Management Strategies and Techniques in Work Zones Table 8. Strategies and Techniques for Disseminating Work Zones Incident Information to Public Table 9. Strategies and Techniques for Improving Information Dissemination Among Incident Responders Table 10. Recommended Core Measures for Capturing Impacts of Incidents and Work Zones on Freeway Performance Table 11. NTOC Performance Metrics for Measuring Impacts of Incidents List of Figures Figure 1. Components of a Transportation Management Plan Figure 2. Process for Planning Traffic Incident Management for Highway Work Zones (Adapted from 10) Figure 3. Sample Criteria for Determining When to Use Alternate Routes in Response to an Incident Figure 4. Example Radio Frequency Matrix for Incident Responders

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FHWA-HOP-08-056
January 2009