Office of Operations
21st Century Operations Using 21st Century Technologies

TRAFFIC INCIDENT MANAGEMENT IN CONSTRUCTION AND MAINTENANCE WORK ZONES


The cover of the report entitled Traffic Incident Management Resource Management.

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Executive Summary (HTML, PDF 228KB)

Contact Information:
Operations Feedback at OperationsFeedback@dot.gov.

Technical Report Documentation

Letter from Associate Administrator of Operations Jeffrey A. Lindley

1.0 INTRODUCTION

2.0 TRANSPORTATION MANAGEMENT PLANS FOR WORK ZONES

3.0 TRAFFIC INCIDENT MANAGEMENT CONCEPTS IN HIGHWAY WORK ZONES

4.0 PRE-CONSTRUCTION STRATEGIES AND ACTIVITIES

5.0 INCIDENT MANAGEMENT STRATEGIES AND TECHNIQUES FOR USE IN WORK ZONES

6.0 ENHANCING FUTURE WORK ZONE TRAFFIC INCIDENT MANAGEMENT ACTIVITIES

7.0 REFERENCES AND FURTHER READING

List of Tables

Table 1. Example Roles and Responsibilities of Key Incident Responders
Table 2. Common Goals and Objectives Used in the Planning of Work Zone Incident Management Programs
Table 3. Example of Recommended Incident Response Plan Used in the T-REX Construction Project by the Colorado Department of Transportation
Table 4. Strategies and Techniques for Improving Incident Clearance in Work Zones
Table 5. Strategies and Techniques for Improving Incident Response in Work Zones
Table 6. Strategies and Techniques for Improving Incident Clearance in Work Zones
Table 7. Site Management Strategies and Techniques in Work Zones
Table 8. Strategies and Techniques for Disseminating Work Zones Incident Information to Public
Table 9. Strategies and Techniques for Improving Information Dissemination Among Incident Responders
Table 10. Recommended Core Measures for Capturing Impacts of Incidents and Work Zones on Freeway Performance
Table 11. NTOC Performance Metrics for Measuring Impacts of Incidents

List of Figures

Figure 1. Components of a Transportation Management Plan
Figure 2. Process for Planning Traffic Incident Management for Highway Work Zones (Adapted from 10)
Figure 3. Sample Criteria for Determining When to Use Alternate Routes in Response to an Incident
Figure 4. Example Radio Frequency Matrix for Incident Responders

Notice

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FHWA Office of Operations, HOTO

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FHWA-HOP-08-056
January 2009

Office of Operations