Nancy Houston, Craig Baldwin, Andrea Vann Easton, Steve Cyra, P.E., P.T.O.E., Marc Hustad, P.E., Katie Belmore, EIT
8. Performing Organization Report No.
9. Performing Organization Name and Address
Booz Allen Hamilton
8283 Greensboro Drive
McLean, Virginia 22102
HNTB Corporation
11414 West Park Place, Suite 300
Milwaukee, WI 53224
10. Work Unit No. (TRAIS)
11. Contract or Grant No.
12. Sponsoring Agency Name and Address
Federal Highway Administration
U.S. Department of Transportation
1200 New Jersey Avenue, SE
Washington, DC 20590
13. Type of Report and Period Covered
Final Report
14. Sponsoring Agency Code
HOTO, FHWA
15. Supplementary Notes
Paul Sullivan, FHWA Office of Operations, Office of Transportation Operations, Contracting Officer’s Technical Representative (COTR). Handbook development was performed under contract to Booz Allen Hamilton.
16. Abstract
This Handbook provides an overview of the Full-Function Service Patrol (FFSP) and describes desired program characteristics from the viewpoint of an agency that is responsible for funding, managing, and operating the services. Presented guidelines and rules of thumb illustrate operational characteristics, sponsorship, level of service, number of vehicles needed, vehicle types and equipment, patrol frequency, operator and manager training, and services provided. The primary audience for the Handbook comprises State department of transportation (DOT) decision-makers, managers, operators, and practitioners who are responsible for, or are considering, implementing an FFSP program as part of a strategy to reduce congestion.
17. Key Words
Service Patrol; Freeway Service Patrol; Highways, Traffic Incident Management
18. Distribution Statement
No restrictions.
19. Security Classif. (of this report)
Unclassified.
20. Security Classif.
(of this page)
Unclassified.
21. No. of Pages
130
22. Price
Form DOT F 1700.7 (8-72) Reproduction of completed page authorized
