Office of Operations
21st Century Operations Using 21st Century Technologies

5.1.1 Agreements/Plans/Procedures

  1. “Consider Phased Evacuation Plans using both voluntary and mandatory evacuation orders starting with the most critical areas and moving inland.”
    Compendium: Graduate Student Papers on Advanced Surface Transportation Systems: Application of ITS Technology to Hurricane Evacuation Routes

  2. “Conduct Public Awareness Campaigns to encourage the public to pre-plan and to bring awareness to out-of-town visitors.”
    Compendium: Graduate Student Papers on Advanced Surface Transportation Systems: Application of ITS Technology to Hurricane Evacuation Routes

  3. “Develop Coordination Agreements to establish a chain of command, lists of resources, and mutual-aid agreements.”
    Compendium: Graduate Student Papers on Advanced Surface Transportation Systems: Application of ITS Technology to Hurricane Evacuation Routes

  4. “Develop an Emergency Response Plan – Several representatives of the agencies interviewed cited the importance of formalized emergency response plans—that have been developed and practiced in advance of a real emergency.”
    Effects of Catastrophic Events on Transportation System Management and Operations: August 2003 Northeast Blackout Great Lakes Region

  5. “Develop Evacuation Plans at the County, State, and Multi-State Levels – Data must be collected and archived for the development of these plans and to ensure the validation of the models used in developing the plans. The data should include items such as traffic flow, speed, occupancy, traveler behavior, and a log of events.”
    Disaster Response and Evacuation User Service: An Addendum to the ITS Program Plan

  6. “Develop Procedures to Guide Actions to Be Taken Early in an Emergency – Most often, these plans and procedures spell out actions that need to be taken early in an event. In some cases, the plan identifies who is responsible for opening the emergency operations center. For example, at New Jersey Transit, the chief of police, the assistant vice president for bus, or the assistant vice president for rail has the authority to open the center.

    During the blackout, however, several line department managers reported to the emergency operations center without being called because they knew the agency’s procedures.

    At New York City Transit, once managers establish that an event will last for an extended time, each department or division positions a senior representative at its emergency operations center. Each senior representative has direct communication with the control center of the mode represented.”
    Effects of Catastrophic Events on Transportation System Management and Operations: August 2003 Northeast Blackout

  7. “Develop Service Restoration Plans for the Transportation System – Where evacuation is not feasible, such plans must allow for immediate transport of critical supplies to support shelter-in-place strategies.”
    Disaster Response and Evacuation User Service: An Addendum to the ITS Program Plan

  8. “Ensure Your (Communication) Plan Covers Loss of All Communications – Agency representatives realized the need to develop plans in the event that communications is lost (NonComm plans), identifying the actions that must be taken in the event of an emergency when no lines of communication are available.” 
    Effects of Catastrophic Events on Transportation System Management and Operations: August 2003 Northeast Blackout

  9. “Establish Mutual Aid Agreements—Establish mutual-aid agreements with partner agencies and neighboring communities.”
    Effects of Catastrophic Events on Transportation System Management and Operations: August 2003 Northeast Blackout Great Lakes Region

  10. Have Agreements Among Entities for Emergencies – “As a result of September 11, officials from the states of Maryland and Virginia, the District of Columbia and the Federal Government signed an agreement on June 20, 2002, to improve the region’s handling of transportation emergencies. The agreement commits the agencies to updating evacuation plans, integrating emergency operations centers, developing a regional data sharing network and performing inventories of resources.”
    Effects of Catastrophic Events on Transportation System Management and Operations: Cross-Cutting Study

  11. Incorporate Evacuation Centers in Management Plans – “Many identified the need for management plans of evacuation centers as a lesson learned. Incident overhead had to deal with a variety of issues concerning support to evacuation centers and evacuees.”
    Southern California Firestorm 2003: Report for the Wildland Fire Lessons Learned Center

  12. Learn from Previous Events and Incorporate into the Response Plan – “The need to learn from previous events and incorporate that learning into an agency’s response plans is a must.”
    Effects of Catastrophic Events on Transportation System Management and Operations: Cross-Cutting Study

  13. “Make Plans That Are Specific and Detail-Oriented – Staff at the Ambassador Bridge of Detroit, for example, credited their advance Y2K preparations for encouraging them to keep both backup generators and bottled water on hand at all times.”
    Effects of Catastrophic Events on Transportation System Management and Operations: August 2003 Northeast Blackout Great Lakes Region

  14.  “Review Emergency Plans after an Event – For example, after the blackout, the Ohio Department of Transportation staff reviewed the performance of its emergency plan during the event. To be most effective, emergency response plans and their corresponding preparations should be continually updated.”
    Effects of Catastrophic Events on Transportation System Management and Operations: August 2003 Northeast Blackout Great Lakes Region


February 7, 2006
Publication #FHWA–HOP-08-015