Office of Operations
21st Century Operations Using 21st Century Technologies

6.13 Best Practices

The following information highlights some of the best practices that were used during the Big Bear Valley incident:
  • Ability to change procedures on the fly (e.g., pets on MARTA vehicles)
  • Communication workarounds
  • Controlling a potential chaotic scene at the local schools with evacuation procedures
  • Tabletop exercises
  • Unified incident command
  • Joint information center.

February 6, 2006
Publication #FHWA-HOP-08-014