Office of Operations
21st Century Operations Using 21st Century Technologies

4.13 Best Practices

The following information highlights some of the best practices that were used during the Graniteville incident.
  • A unified incident command system and daily meetings
  • The 2-1-1 system for human services and volunteer services
  • A pet reunification plan
  • Fact sheets and press briefings
  • Town hall meetings.

February 6, 2006
Publication #FHWA-HOP-08-014