Office of Operations
21st Century Operations Using 21st Century Technologies

1.1 Organization of the Case Studies

Booz Allen addressed the following issues with each case study:

  • What happened in terms of the incident and the evacuation
  • Description of the community
  • The focus at the start, during and after the evacuation
  • Transportation impacts
  • Advance planning and preparation
  • Communication between entities and to evacuees and the general public
  • Use of intelligent transportation systems (ITS) equipment/advanced technology
  • Coordination efforts
  • Decision making
  • Difficulties in the evacuation
  • After-action reports
  • Special needs evacuations if applicable
  • Best practices
  • Lessons learned
  • What worked and what did not work
  • Improvements for next time.

February 6, 2006
Publication #FHWA-HOP-08-014