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21st Century Operations Using 21st Century Technologies

Appendix A: Collaboration Profiles

In Section 3, examples of benefits gained by nine transportation operations collaborative efforts were highlighted. The partnerships were chosen for their active and ongoing collaborative activities that have resulted in tangible benefits for their participating public agencies. The collaborative efforts span operations areas such as transit, road weather management, and construction coordination, but traveler information, incident management, and traffic signal operations are common themes among collaborative groups. This reflects the multi-agency, multi-jurisdictional nature of these operations activities, which has motivated agencies to work with their neighbors to be more effective in meeting those challenges.

The following partnerships are featured in this manual:

Hampton Roads ITS Committee
Location Southeast Virginia.
Description The Hampton Roads ITS Committee formed in the early 1990s under the guidance of the Hampton Roads MPO to coordinate and guide cross-jurisdictional ITS initiatives. The idea for the ITS committee came out of the development of a long-range ITS plan by a small group of champions in the region. They wanted to strengthen the ties between planning and operations with regard to ITS and coordinate ITS between agencies and modes. The champions brought together local operators and traffic engineers who saw the value in talking with each other about technical and institutional issues and working together to ensure compatibility across jurisdictional boundaries.

The committee has gained strength over the years and now includes public safety participants. A working group to develop an RCTO for incident management was formed in response to a major incident on a bridge that caught the attention of elected officials. In addition, the committee is working on regional data archiving and assesses operations projects that are brought to the MPO for CMAQ and regional STP funds.
Operational Areas Freeway and arterial management, emergency and incident management, transit management, planned special events, traveler information.
Participating Agencies Cities of Chesapeake, Franklin, Hampton, Newport News, Norfolk, Poquoson, Portsmouth, Suffolk, Virginia Beach, and Williamsburg; and the Counties of Gloucester, Isle of Wight, James City, Southampton, Surry, and York; local transit agencies, Virginia Department of Transportation, Virginia State Police, Virginia Port Authority, Department of the Navy, Federal Highway Administration, representatives from first responders/incident management committee, and the Hampton Roads Planning District Commission (MPO).
Benefits
  • Improved efficiency of the MPO's CMAQ project solicitation process by substantially reducing the annual number of CMAQ project submittals while at the same time improving the quality of CMAQ project applications. Project submittals became more regional in nature and thus more beneficial to air quality and congestion relief.
  • Coordinated road/bridge/tunnel closures and maintenance work across jurisdictional boundaries to reduce congestion impacts of closures and construction/maintenance on major facilities.
  • Facilitated regional traffic signal coordination to meet air quality attainment goals.
  • Police and fire became aware of the importance of clearing an incident quickly to avoid congestion.
  • Joint purchasing arrangements that save money.
  • Coordinated security and safety planning for mass evacuation during a hurricane event and access to major naval port facilities.
For More Information Camelia Ravanbakht, HRPDC. Email: cravanbakht@hrpdcva.gov.
Stephany Hanshaw, Virginia DOT. Email: stephany.hanshaw@vdot.virginia.gov.
Web: http://www.hrpdcva.gov.

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High Plains Corridor Coalition
Location States of Nebraska, Colorado, and Kansas.
Description The High Plains Corridor Coalition is a partnership led by Nebraska between three predominantly rural States with the mission to "support safe and efficient travel through a cooperative program of multi-State data sharing and dissemination of effective information to travelers." The States came together in 2001 to discuss how the States could better coordinate traveler information on adverse weather conditions and incidents impeding travel on their common interstate highways. A common challenge for these States is the lack of alternate routes available to travelers in this multi-State region and frequently alternate routes must be chosen in a different State before entering the coalition region. Through the monthly meetings and increased inter-agency contacts that have resulted from the coalition, the State departments of transportation have significantly improved the inter-State coordination during major incidents including adverse weather.

The High Plains Corridor Coalition membership has evolved over time as leadership and funding availability in State departments of transportation changed. In 2005, Nebraska, Colorado, and Kansas embarked on a Transportation Pooled Fund Study to realize their vision of a Web-based traveler information network for both the DOT and Department of Roads (DOR) field personnel and the traveling public. As members of the Pooled Fund Study, the States have committed to $100,000 each for the first 2 years and $50,000 each for years three, four, and five.

The coalition consists of an executive committee of State DOT/DOR directors, a steering committee of State ITS managers/coordinators, and a working group of State transportation maintenance superintendents and staff. The working group has met apart from the coalition for the past 20 years on coordinating winter maintenance across State lines.
Operational Areas Traveler information, road weather management, incident management, commercial vehicle operations.
Participating Agencies Colorado Department of Transportation, Kansas Department of Transportation, and Nebraska Department of Roads.
Benefits
  • Each State is better able to divert travelers from closed or impaired roads with the assistance of its neighboring States that provide information to drivers in time to take an appropriate detour.
  • Three States are able to share the cost for developing an information system that none of them would be able to afford alone.
  • States gain information from partners on where to place traveler information signs and are generally able to gain permission from partners to place signs in partners' states.
  • States are able to make progress towards agency goals of improving highway safety by diverting more travelers from dangerous roads.
For More Information Rod Mead, Colorado DOT. Email: rod.mead@dot.state.co.us.

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Merced County Transit—"The Bus"
Location Merced County, California.
Description

Merced County Transit is a bus system that was established in July 1996 through the consolidation of the fixed route and/or dial-a-ride services of City of Merced, Merced County, City of Los Banos, and City of Atwater. Merced County and the cities of Merced, Los Banos, Atwater, Dos Palos, Gustine, and Livingston adopted a joint powers agreement (JPA) forming Merced County Transit (MCT). MCT is governed by a JPA policy board that is the same board as the Merced County Association of Governments, the MPO for the region. The Merced County Department of Public Works manages and administers the program along with maintaining the buses. In the JPA, each jurisdiction agreed to a minimum level of service and a cost-sharing arrangement such that each jurisdiction contributes its State Transportation Development Act (TDA) funds based on the number of service hours in its area.

The idea to consolidate transit services originated in the 1990s during the annual city/county dinner for elected leaders. Area agencies needed to cut costs in order to address a funding shortage and there was interest in providing a better level of transit service throughout the county.

Merced County Transit operates fixed-route service within the city of Merced, intercity fixed routes, dial-a-ride in outlying communities, and services that are compliant with the Americans with Disabilities Act. Merced County Transit's annual ridership is approximately 904,000 on fixed routes and 150,000 on demand responsive services.[8]

Operational Areas Traveler service management.
Participating Agencies Merced County and the Cities of Merced, Los Banos, Atwater, Dos Palos, Gustine, and Livingston.
Benefits
  • Cost savings to participating agencies. Immediately after consolidation, Merced County saved around $150,000 in transit expenses. Administrative costs decreased.
  • Increased levels of service. MCT has been growing ever since consolidation. Without consolidation, it is estimated that agencies would have had to significantly cut services. Smaller communities receive more frequent service each day.
  • Increased accountability and attention to unmet transit needs.
  • MCT has been able to attract almost all of the region's CMAQ funding over the past 8 years.
  • Reduced service duplication.
For More Information Larry Shankland, Merced County Department of Public Works. Email: hhls@co.merced.ca.us. Web: http://www.mercedthebus.com/.

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Vancouver Area Smart Trek (VAST)
Location Clark County, Washington.
Description The Vancouver Area Smart Trek (VAST) partnership was formed in 2000 – 2001 during the development of a strategic ITS plan for the transportation agencies of Clark County, Washington. Initiated by the City of Vancouver, VAST leadership was transferred early on to the area's MPO, the Southwest Washington Regional Transportation Council. The partnership was formed to collaboratively implement and use ITS applications to expand services and improve the operation, safety, and efficiency of the transportation system in Clark County. VAST members meet regularly through a steering committee that is in charge of coordinating and endorsing projects and a communications infrastructure committee that works at the technical level to facilitate a shared communications infrastructure.

Members of VAST recently signed a Regional Communication Interoperability and Fiber Agreement to facilitate asset sharing. VAST efforts have also included developing a one-stop local traveler information Web site, integrating traffic signals along major corridors, and public outreach to increase the visibility of operations in the region. VAST has partnered with Portland, Oregon, to coordinate traveler information and has been successful in obtaining $6 million to $7 million in CMAQ funds and $5 million in earmarks.
Operational Areas Traveler information, transit management, incident management, freeway and arterial operations, and communications.
Participating Agencies The Southwest Washington Regional Transportation Council, the City of Vancouver, the Washington State Department of Transportation, C-TRAN (transit), Clark County, the City of Camas, and the Oregon Department of Transportation.
Benefits
  • Partner agencies "bundle" together their respective project needs into a joint funding application developed by RTC to obtain CMAQ funding and save time preparing their applications.
  • VAST agencies provide better information to travelers in a seamless manner through a joint Web site hosted by Washington DOT.
  • VAST has enabled the City of Vancouver to save staff time when adjusting signal timing remotely through the communications network and central signal system. The city is now retiming corridors every 3 years.
  • Clark County, the City of Vancouver, and Washington State DOT currently share fiber, reducing costs for the agencies and increasing communications capabilities.
For More Information Bob Hart, Southwest Washington Regional Transportation Council. Email: bob.hart@rtc.wa.gov. Web: http://www.vastrek.org.

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Denver Region Traffic Signal System Improvement Program (TSSIP)
Location Denver, Colorado, metropolitan area.
Description

The Denver Region Traffic Signal System Improvement Program (TSSIP) is a collaborative effort among Denver Regional Council of Governments (DRCOG) and approximately 30 local signal operating agencies for the primary purpose of implementing cost-effective traffic signal timing and coordination improvements within the Denver region. The program generally includes only signals on principal arterials that are in the long-range transportation plan and signals in the Denver central business district. Through the TSSIP, traffic signal system improvements are pursued through a combination of capital improvements to signal systems, systems studies and design, and timing and coordination. The program has expanded in the past 3 years to include transit signal priority, traffic responsive control, and incident management signal control.

The TSSIP is updated every 3 to 4 years through a collaborative planning process involving representatives from the region's operating agencies. DRCOG serves as the facilitator and its board of directors approves the program. The program is funded through the TIP with CMAQ funding at approximately $3.9 million per year.

DRCOG is responsible for coordinating the program. Regular program updates are made through a collaborative dialogue led by DRCOG and operating agencies work with each other to implement the projects defined in the program. In addition to coordinating the TSSIP, DRCOG typically works with operating agencies on each project in the TSSIP setting objectives, fine-tuning the timing plans, and computing the benefits. In turn, the operating agencies are responsible for maintaining and operating their signals, maintaining the timing, and reviewing and approving plans.

Operational Areas Arterial management, transit operations, incident management.
Participating Agencies Denver Regional Council of Governments, 28 local signal operating agencies, and 3 districts of the Colorado DOT.
Benefits
  • TSSIP helps the operating agencies to more effectively and efficiently time their signals and improve their signal system infrastructure.
  • TSSIP helps partner operating agencies to work towards agency missions and their goals of improving mobility and reducing air pollution. From 2003 through 2006, TSSIP reduced delays by nearly 36,000 vehicle hours per day, reduced fuel consumption by more than 15,000 gallons per day, and reduced air pollution emission by more than 45,000 pounds per day.[9]
  • Signal operating agencies receive funding and technical assistance in re-timing traffic signals and capital improvements. Without this service, most agencies would fall behind on signal operations.
For More Information Jerry Luor, Denver Regional Council of Governments. Email: JLuor@drcog.org. Web: http://www.drcog.org/index.cfm?page=TrafficSignalProgram.

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Niagara International Transportation Technology Coalition (NITTEC)
Location Niagara Frontier region of New York and Niagara region of Ontario, Canada.
Description The Niagara International Transportation Technology Coalition (NITTEC) is a consortium of 14 agencies, authorities, and municipalities in the Niagara region of New York and Ontario that have come together under an MOU to work toward a common mission to "improve regional and international transportation mobility, promote economic competitiveness, and minimize adverse environmental effects related to the regional transportation system." Funded through Federal CMAQ and STP dollars, NITTEC supports an executive director and a staff of 14. Formally organized in 1995, NITTEC functions to coordinate transportation operations of its member agencies through the in-kind contributions of member executives and staff that serve on oversight councils or at least one of the four subcommittees: Traffic Operations Center, Technology and Systems, Incident Management, and Strategic Planning.

NITTEC provides its members a 24/7 Traffic Operations Center staffed by NITTEC employees who operate selected ITS equipment for members, disseminate information to the public and member agencies, and provide call-out services for incident response, road weather management, and ITS infrastructure maintenance. NITTEC serves as a traveler information clearinghouse that gathers real-time video of roads in and around the region with cameras, incident data using vehicle detector stations, travel times with TRANSMIT readers, and road weather information with a series of sensors. This information is then shared with the NITTEC partners and the public through a single, state-of-the-art Web site.
Operational Areas Traveler information, incident management, special event planning and management, emergency management, environmental and road weather monitoring, construction coordination.
Participating Agencies New York State Department of Transportation; New York State Thruway Authority; Ministry of Transportation Ontario; Buffalo and Fort Erie Public Bridge Authority; City of Buffalo; City of Niagara Falls, New York; City of Niagara Falls, Ontario; Erie County; Niagara Falls Bridge Commission; Niagara County; Niagara Parks Commission; Regional Municipality of Niagara; and Town of Fort Erie.
Benefits
  • The TOC saves agencies such as the New York State DOT staff time and facilities by operating ITS equipment, providing them regional traveler information, and offering travelers important information.
  • Police and fire/rescue agencies also save staff time by having a single point of contact for incident management assistance.
  • By pooling their transportation information with the help of NITTEC staff, the agencies create a source of information that allows them to provide the traveler with a comprehensive view of the region and a greater level of customer service than any one agency could alone.
  • Information provided through NITTEC allows partners to perform their operations more efficiently. The road weather information is used by maintenance crews to determine when and where to treat road surfaces.
For More Information Thomas George, Executive Director, NITTEC. Email: tgeorge@nittec.org. Phone: 716-847-2450. Web: http://www.nittec.org.

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AZTech
Location Phoenix, Arizona, metropolitan area.
Description

AZTech is a partnership of Federal, State, local, and private entities led by the Maricopa County Department of Transportation and Arizona DOT to address a variety of regional operations issues in the Phoenix metropolitan area. The group is closely connected to regional transportation planning and includes many of the same agencies represented in the Maricopa Association of Governments ITS Committee. Joint initiatives that the region is pursuing include center-to-center communications, traffic signal optimization, arterial incident management, joint ITS procurements, and improving traveler information and system performance measurement.

AZTech began in 1996 when partners in the Phoenix region were awarded the ITS Metropolitan Model Deployment Initiative (MMDI) grant from the U.S. Department of Transportation. Guiding the direction of AZTech and the implementation of its programs is the AZTech Executive Committee, which meets every other month. In addition, AZTech members participate on an operations committee, an advanced traveler information systems (ATIS) working group, and a TMC operators working group that all meet on a regular basis to share information and carry out joint initiatives.

Below are a select few collaborative efforts that are part of the AZTech partnership.

Sky Harbor Airport ATIS Traveler Information at the Phoenix Sky Harbor International Airport.

Maricopa County DOT, the City of Phoenix, Arizona DOT, and eight car rental agencies partnered to provide real-time surface transportation traveler information to flyers just before they pick up their rental car. For this effort, Maricopa County DOT provided most of the funding and also capitalized on the current regional archiving project. The City of Phoenix provides operations funding, maintains power, and maintains communications facilities. The Arizona DOT provides the traveler data and hosts the server.
REACT Regional Emergency Response Team (REACT).

REACT is an emergency response team that focuses on incidents on arterials within multiple jurisdictions in the Maricopa region. It is funded by Maricopa County DOT and provides traffic management assistance during incidents through intergovernmental agreements with six local authorities.
Raceway Event Management Phoenix International Raceway (PIR) Special Event Management.

The 400-acre PIR is situated in the southwest part of the Phoenix metropolitan area with limited freeway and arterial street access. PIR is host to several major events with attendance ranging from several thousand to more than 200,000. PIR event management stakeholders have partnered to plan and implement effective event management strategies to get out timely and accurate motorist information, manage traffic, and reduce demand. Participants include Maricopa County DOT, Maricopa County Sheriff's Office, Arizona DOT, the Arizona Department of Public Safety, PIR officials, and M&M Parking Consultants. The partners coordinate staff and utilize three control centers, lane reversal, radio, freeway VMS, and limited arterial VMS.
Operational Areas Freeway and arterial management, incident management, transit management, archived data, center-to-center communications, traveler information, performance measurement.
Participating Agencies Over 75 public and private agencies. Federal Highway Administration, Arizona DOT, Arizona Department of Public Safety, Arizona State University, Maricopa County, Valley Metro, Cities of Phoenix, Mesa, Glendale, Peoria, Scottsdale, and eight other cities or towns, local police and fire departments.
Benefits
  • Saves agencies both time and money through statewide ITS procurement contracts established by Arizona DOT.
  • Provides transportation operations personnel access to regional fire and EMS dispatch data through center-to-center data integration.
  • Through the common usage of the same camera technology, agencies in the region are able to improve their operations by accessing cameras in other jurisdictions. This enabled the exchange of control over CCTV cameras per agreed-upon regional guidelines.
  • First responding agencies save staff time from REACT by freeing their personnel from directing traffic during major arterial incidents.
  • The jurisdictions that hold intergovernmental agreements (IGA) with REACT benefit by using fewer resources when handling an incident and save time by decreasing the time it takes to clear an incident.
  • A 2002 cost/benefit study[10] of REACT found that benefit-to-cost ratio was 6.4:1.

    The estimated dollar value of benefits per incident was:
    • Traffic-related (delay, fuel, and emissions) = $1,500
    • Safety-related (reduced risk for responders and secondary accidents) = $700
    • Productivity-related (savings in police labor) = $240
  • Agencies responsible for traffic management during special events at PIR were able to do their jobs more effectively and more efficiently by leveraging their resources and agreeing to a common traffic management plan.
  • Traffic management reduced total time to clear the parking lot after a NASCAR Winston Cup Race from 5.5 hours in 1998 to 2.5 hours in 2005 while the traffic volume over the 3-day event grew from approximately 86,000 to 264,000.[11]
For More Information Faisal Saleem (faisalsaleem@mail.maricopa.gov) and Nicolaas Swart (nicolaasswart@mail.maricopa.gov), Maricopa County Department of Transportation. Web: http://www.aztech.org/.

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Maryland National Capital Region—Regional Operations Coordination Committee
Location Maryland National Capital Region—Montgomery, Prince George's, Charles, and Frederick counties.
Description

The Regional Operations Coordination Committee (ROCC) began in 1996 between three transportation agencies, the Maryland State Highway Administration, the Montgomery County DOT, and the Prince George's County DOT under the direction of the State Highway Administrator and the DOT directors who wanted to take action to mitigate traffic congestion caused by incidents. Early on, they included State and county public safety agencies and have since expanded to include surrounding counties.

Agency representatives at the operations and ITS level attend monthly ROCC meetings staffed by one or two Maryland State Highway Administration employees and supported by consultants funded by Maryland SHA. During the meetings, operations personnel from member agencies review any recent responses to major incidents and identify any areas where inter-agency coordination should be improved. The partners work on moving joint projects forward and address any issues brought up by agencies that are impeding incident response or coordination.

Operational Areas Transportation incident management and emergency management.
Participating Agencies Maryland State Police (MSP); Maryland SHA/CHART; Montgomery County Police Department, Fire and Rescue Service, and Department of Public Works and Transportation; Prince George's County Police Department, Fire and Rescue Service, and Department of Public Works and Transportation; Federal Highway Administration (FHWA); U.S. Park Police; University of Maryland; Towing and Recovery Association; Maryland Office of the Chief Medical Examiner; Frederick County Police; Frederick City Police; Charles County Police; Tri-County Council for Southern Maryland; Maryland Emergency Management Association (MEMA).
Benefits
  • Partners were able to improve the assistance they could give to Spanish-speaking motorists while sharing the development effort of the Spanish aid guide.
  • Partners address the common issue of motorists in minor incidents who cause traffic congestion through the "Move It" program.
  • The improvements in mutual aid between State and county police departments have helped the Maryland SHA when it is responding to an incident. SHA responders can now call on more agencies for assistance than before.
  • The Montgomery County DOT developed an arterial incident response program with ROCC's guidance.
  • Prince George's County benefited from a joint effort to obtain funds to build a traffic operations center in its jurisdiction.
For More Information Egua Igbinosun, Maryland State Highway Administration. Email: EIgbinosun@sha.state.md.us.

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Virginia, Minnesota, Transportation Operations Communications Center (TOCC)
Location Arrowhead Region of northeastern Minnesota.
Description

The Transportation Operations Communications Center (TOCC) located in the Town of Virginia, Minnesota, is a consolidated communications center used by the Minnesota State Patrol (MSP) and Minnesota Department of Transportation (DOT) to provide joint dispatch service to patrol officers and Minnesota DOT maintenance and operations personnel. This is one of nine TOCCs covering Minnesota's rural and small urban areas that bring together resources from transportation and public safety to provide better service to the public and save money for ongoing operations.

The joint communications center in Virginia, Minnesota, was developed in 1996 as a Federal operational test called the Advanced Rural Transportation Information and Coordination (ARTIC) Operational Test. This served as the model for the TOCCs that were developed around the State. The Center is staffed 24 hours a day by a professional dispatcher supplied by MSP. In addition to coordinated dispatch, the center is also used to help manage traffic during special events and control the region's variable message signs.

Operational Areas Emergency and incident management, planned special events, road weather management, traveler information.
Participating Agencies Minnesota Department of Transportation and Minnesota State Patrol.
Benefits
  • The TOCC has facilitated communications between Minnesota DOT and MSP, enabling quicker responses to requests for assistance.
  • More efficient use of resources resulting in cost savings. Minnesota DOT no longer has to maintain separate dispatchers.
  • MSP gained access to upgraded communications equipment and a new dispatch center.
  • Minnesota DOT saves staff time by utilizing dispatch personnel to post messages on their variable message signs instead of having to go back to their shop and upload a message to the sign.
For More Information Tim Sheehy, Minnesota DOT, District One. E-mail: tim.sheehy@dot.state.mn.us. Web: http://www.dot.state.mn.us/oec/tocc/index.html.

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  1. 2005 National Transit Database.
  2. Denver Regional Council of Governments, "Traffic Signal System Improvement Program Draft 2007 Update Summary Report."
  3. Battelle Memorial Institute for the Maricopa County Department of Transportation, Regional Emergency Action Coordination Team (REACT) Evaluation, Phoenix, Arizona, 2002.
  4. Swart, Nicolaas, Maricopa County Department of Transportation, "Phoenix International Raceway Traffic Management," Talking Operations Web Seminar, April 26, 2006.
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