Overcoming the Barriers..

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Overcoming the Barriers..
Looking for Models of Collaboration
A presentation by
Matthew A. Coogan
Consultant in Transportation
June 18, 2001
Washington, D.C.

Building bridges to overcome barriers:

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Building bridges to overcome barriers:
…physical barriers
…geographic barriers
…modal barriers
…institutional barriers

A picture of bridge

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The bridge.

A fixed link to the future.

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A fixed link to the future.

The map of I -95 area.

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The picture and map of airport

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The airport.

The picture of bridge.

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The picture of bridge.

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“It is vital that the universities on both sides of the Oresund make optimum use of the new opportunities that will open up for students and researchers....
.....that cultural institutions make use of the larger ‘market’ and that businesses make full use of the larger catchment area for manpower, expertise and sales the bridge provides.”

Determining the scale of the coalition...

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Determining the scale of the coalition...

The region map of Coalition

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The region map of Coalition

A single trariff and ticket system through the nation.

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A single trariff and ticket system through the nation.

The project is managed by a coalition of four separate rail and bus companies in two countries

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The project is managed by a coalition of four separate rail and bus companies in two countries

Application of information technology

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Application of information technology.

A New Passenger Information System in the Netherlands

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A New Passenger Information System in the Netherlands

Establishing the scale of the coalition..

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Establishing the scale of the coalition..

A nationwide scale was chosen for the new organization, a coalition of 50 separate bus and train companies..

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A nationwide scale was chosen for the new organization, a coalition of 50 separate bus and train companies..

The project covers every address in Holland…

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The project covers every address in Holland…

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After OVR....All public mode information in the Netherlands is now available from one phone number

OVR developed a nationwide origin-destination trip planning system.

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OVR developed a nationwide origin-destination trip planning system.

Ten million calls are taken through nine regional call centers.

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Ten million calls are taken through nine regional call centers.

Highway agency information system; bus company information system; transit agency information system; long distance carrier information system.

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Highway agency information system; bus company information system; transit agency information system; long distance carrier information system.

The user-based experience of Miss Gold; The user-based experience of Mr. Grey; The user-based experience of Mrs. Greene; The user-based experience of Mr. Bule

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The user-based experience of Miss Gold; The user-based experience of Mr. Grey; The user-based experience of Mrs. Greene; The user-based experience of Mr. Bule.

Passenger Information in Sweden

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Passenger Information in Sweden
A Coalition of Passenger Transportation Companies established “Samtraffiken”

The smaple of system

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Passenger Information in Sweden

Samples of train and bus tickets

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This is a train ticket; ..and this is a bus ticket

This “bookie joint” sells…

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This “bookie joint” sells…

Application of information technology

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Application of information technology

A bus

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A Coalition of Agencies in Gothenburg

A multi-jurisdictional coalition
The provision of specialized transit services in Gothenburg
An example of horizontal integration of institutions

Separate policy, separate programs, separate service providers.

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Separate policy, separate programs, separate service providers.

Separate clients and policy; joint dispatching and management; many separate service providers.

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Separate clients and policy; joint dispatching and management; many separate service providers.

Integrated Scheduling and Dispatching

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Integrated Scheduling and Dispatching

Gothenburg developed an automated dispatching program

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Gothenburg developed an automated dispatching program

Application of information technology.

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Application of information technology.

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Overcoming the barriers..

Geographic barriers
Modal barriers
Public and private-based role
Institutional assumptions

Looking at Multi-jurisdictional Efforts

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Looking at Multi-jurisdictional Efforts

The USA map

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The US map, CA was highlighted

The US map, CA was highlighted

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The US map, CA was highlighted

The US map, east coast was highlighted

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The US map, east coast was highlighted

Detail map of east coast.

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Detail map of east coast.

Detail map of east coast states.

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Detail map of east coast states.

California intermodal transportation management system (ITMS)

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California intermodal transportation management system (ITMS)

The pictures of California intermodal transportation management system (ITMS)

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California intermodal transportation management system (ITMS)

California intermodal transportation management system (ITMS)

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California intermodal transportation management system (ITMS)

California intermodal transportation management system (ITMS)

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California intermodal transportation management system (ITMS)

The I-95 corridor coalition map

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Compared with California
I-95 Corridor infrastructure carries 220 million trips vs. 110 million trips in California
The I-95 Corridor has twice the population of California
About 60 vs. about 30 million persons

Travel Patterns

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Travel Patterns
The I-95 Corridor has 55 million intermodal passenger trips per year
Defined as trips with more than one mode

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Models for Collaboration
What is the revised model of collaboration?
Where did it start?

Models from Freight

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Models from Freight
Between 1980 and 1985 The American President Lines was reorganized
We will refer to this period as the logistics revolution@

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Measures of truck, ship, rail and distribution effciency.

The user-based experience of Miss Gold; The user-based experience of Mr. Grey; The user-based experience of Mrs. Greene; The user-based experience of Mr. Bule.

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The user-based experience of Miss Gold; The user-based experience of Mr. Grey; The user-based experience of Mrs. Greene; The user-based experience of Mr. Bule.

Rationalization  of Shipping

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Rationalization of Shipping

A Collaborative Strategy: FedEx

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A Collaborative Strategy: FedEx
“FDX is trying to recast itself as a major provider of the very management systems that threaten the company. Working at their best, such systems would select the most logical, most economical type of transport - air, land or sea -for delivering packages on time.”

A Collaborative Strategy: FedEx

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“...So now, FDX is preparing to embark on its new strategy FDX is creating a unique system that will automatically select routes for an endless number of Cisco shipments ...It's quite possible that FDX's system will route deliveries on ships, airplanes or trucks owned by other companies, even UPS.” Wall Street Journal

Collaboration is occurring throughout industry…

Collaboration is occurring throughout industry…

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Collaboration is occurring throughout industry…

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Models from Aviation
Delta bought the Pan Am European route network, which was based on the concept of dedicated assets
Delta evolved towards partnerships to retain the loyalty of the consumer

The delta system; The swissair system, the Sabena System, The TAP system

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The delta system; The swissair system, the Sabena System, The TAP system

The client loyalty of Miss Gold; Mr. Grey; Mrs. Greene; and Mr. Blue.

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The client loyalty of Miss Gold; Mr. Grey; Mrs. Greene; and Mr. Blue.

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Formation of the Airline Alliances

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United and American will collaborate on the operations of the “USAir” Shuttle

Application of information technology.

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Application of information technology.

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The Observed Paradigm of 1990's
In each case, the client deals with the integrated service provider concerned with the door to door trip.
In each case, information technology is used to design, track and evaluate the services provided.
In each case, the modal capacity need not be provided on the dedicated assets of the company.

Application of information technology.

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Application of information technology.

Application of information technology.

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Application of information technology.

Application of information technology.

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Application of information technology.

Application of information technology.

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Application of information technology.

Unified dispatching and tracking function

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Unified dispatching and tracking function

Application of information technology.

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Application of information technology.

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Implementing Change in the Organization
Quote from Frederick R. Smith, Chairman
“It took a long time for me to get across to people how profound I thought this was going to be and what a different set of disciplines it was going to require to be successful. We couldn't continue to conduct business as usual.” Wall Street Journal

The picture with the sign: Collaborate or die.

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across organizations
…across modes
…across programs
…across resource bases
Evaluate

Reward

Collaborate