Emergency Transportation Operations
photos of traffic merging onto congested highway, congestion in snowstorm, variable message sign, cargo, variable speed limit sign in a work zone, and a freeway at night
Office of Operations 21st Century Operations using 21st Century Technologies

Traffic Incident Management Handbook

The 2010 version of the Traffic Incident Management Handbook (TIM) (the Handbook or TIM Handbook) includes the latest advances in TIM programs and practices across the country, and offers practitioners insights into the latest innovations in TIM tools and technologies. The 2010 TIM Handbook also features a parallel Web-based version that can be conveniently bookmarked, browsed, or keyword-searched for quick reference. This version supersedes the Freeway Incident Management Handbook published by FHWA in 1991 and the Traffic Incident Management Handbook published in 2000.