Welcome to Traffic Incident Management (TIM)
Integrating Computer-Aided Dispatch Data with Traffic Management Centers Primer
The Integrating Computer-Aided Dispatch Data with Traffic Management Centers Primer describes how integrating data from law enforcement and public safety computer-aided dispatch systems with transportation operating systems can improve incident response, help to save responder lives, and improve safety for travelers on the network.
TIM Responder Training
Congrats to Texas, the first state to conduct virtual TIM Train the Trainer sessions. Congrats to Maryland and Georgia for also hosting virtual TIM sessions.
View the list of state contacts for upcoming TIM training.
Quick Link Resources
Traffic incidents are unplanned roadway events that affect or impede the normal flow of traffic. Traffic incidents increase the likelihood of secondary crashes and pose a threat to the safety of incident responders as well as the traveling public. Incidents affect travel reliability, commerce, and transportation system performance. One of the essential responsibilities of transportation and public safety agencies is to ensure the safe and quick clearance of traffic incidents.
TIM consists of a planned and coordinated multi-disciplinary process to detect, respond to, and clear traffic incidents so that traffic flow may be restored as safely and quickly as possible. Effective TIM reduces the duration and impacts of traffic incidents; improves the safety of motorists, crash victims, and emergency responders; and reduces the frequency of secondary crashes.
The goal for the FHWA TIM Program is to continuously improve the safety of responders and road users, the reliability of travel, and the efficiency of incident and emergency response through institutionalization of TIM programs. To achieve this goal, the FHWA TIM Program focuses on five tracks:
The TIM Program is housed in the FHWA's Office of Transportation Operations under the Associate Administrator for Operations.
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