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FHWA Localized Bottleneck Reduction Program
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Staff aggregated, and then disseminated the information to the locally responsible agencies. In some cases, regionally cooperative tasks were undertaken (i.e., a consultant was tasked with reviewing more-complex traffic signal operations; corridor studies and/or spot-specific projects will be realized, etc.) in direct response to the most accessible complaints. In other cases, Operation Bottleneck will influence regional-level decisions on major widenings and other transportation investments in the longer-term future. Operation Bottleneck makes government actions more directly responsible to citizens by providing thousands of people a chance to let their voices be heard.
Public comment is invaluable in validating concerns and providing an outlet for the public to be heard. Action items confirm to the public that the agency is listening and can provide a response.
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United States Department of Transportation - Federal Highway Administration |