Road Weather Management Program
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Best Practices for Road Weather Management Version 2.0

Title:

Washington State Department of Transportation's Maintenance Accountability Process: An Ongoing Experiment in Performance Measurement

Abstract:

The Washington State Department of Transportation (WSDOT) has utilized its current system of highway maintenance performance measures since 1996. This system is called the Maintenance Accountability Process (MAP) and has generally been successful since its inception. The MAP has provided WSDOT maintenance the tools to clearly communicate to legislators and policymakers the outcomes of investments in the maintenance program. This paper describes the performance measure lessons we have learned while using the MAP and some associated improvements in performance measure processes; some implemented and other being considered for future implementation.

Source(s):

Transportation Research Board (TRB) 82nd Annual Meeting; Washington State DOT, Office of Highway Maintenance. For an electronic copy of this resource, please direct your request to WeatherFeedback@dot.gov.

Date: 2003

Author:

Baroga

Keywords:


Winter maintenance

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