Being Results Driven in the FHWA

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Slide 1

Being Results Driven in the FHWA

John Baxter, Director
Office of Safety Design

Bill Jones
Colorado Division Administrator

Jeff Paniati
Associate Administrator for Operations

Slide 2

Being Results Driven...

Accountability
Continuous Improvement
Customer Service
Decisiveness
Entrepreneurship
Problem Solving
Technical Credibility
Strategic Planning

Slide 3

Today We’ll Discuss...

Identifying the Issue
Building Support for Success
Defining a Goal
Creating a Plan
Achieving Accountability
Sustaining Improvement

Slide 4

Identifying the Issue...

What is an "issue"?
How are issues raised?
- Bottoms up versus top down
- National versus local project versus program
Examples of issues:
- Project-level
- System-wide need
- Program driven

Slide 5

Building Support for Success...

Defining the issue
- Why should I care?
Engaging the key players
- What's in it for me?
Understanding the "p" word
Being a champion

Slide 6

Defining the Goal...

Is it realistic, achievable?
Do people relate to it?
Why aren’t all of our goals numbers?

Slide 7

Creating a Plan...

Thinking strategically
Value of a "roadmap"
Measuring progress
Celebrating success

Slide 8

Achieving Accountability...

Why are we reluctant to be accountable?
How can we ensure accountability as leaders?

Slide 9

Sustaining Improvement...

Plan development and followup
Continually validate what "improvement" means
Institutionalizing change

Slide 10

Keys to Achieving Results

Be a leader.
Think strategically.
Measure performance.
Keep learning.