National Transportation Operations Coalition (NTOC)
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Slide 1
National Transportation Operations Coalition (NTOC)
National Associations Working Group (NAWG) Meeting
National Association of Development Organizations (NADO)
400 N. Capitol St., N.W.
Washington, DC
January 29, 2004
Jeffrey F. Paniati
Associate Administrator for Operations
Federal Highway Administration
Slide 2
Presentation Overview
- The Need for 21st Century Operations
- Ongoing efforts to Advance Operations
- National Transportation Operations Coalition (NTOC)
Slide 3
The Operations Community
- Local, State, and Federal Transportation Professionals
- Elected/Appointed Officials
- Transportation Planners
- Public Safety Community
- University and Research Professionals
- Private Industry
Slide 4
Operations Community Objective
- To Build, maintain, and operate a transportation system that is safe, reliable and secure.
Slide 5
Operations Community Challenges
- Urban Congestion is reducing the quality of life and our economic vitality.
- Rural Crashes are a significant public health problem. Unexpected delays have a big impact (fog, ice, work zones).
- Ports and Border Delays are reducing our global competitiveness.
Operating the system smartly and efficiently can help address each of these challenges.
Slide 6
Operations Community Responsibility
- Building a 21st century operations culture that effectively uses 21st century technologies.
Slide 7
What is 21st Century Operations?
Out
- Reactive
- Project focused
- Jurisdictions
- 8/5
- Output-oriented
- Historical info
In
- Proactive
- Customer focused
- Systems
- 24/7
- Performance-based
- Real-time info
Slide 8
What are 21st Century Technologies?.....ITS!
- Information gathering
- Information sharing
- Control
- Vehicle-based
- Vehicle to roadside to home base
- Payment
Slide 9
How Can We Achieve Our Objective?
- Manage for Performance
- Advancing the State-of-the-Practice
- Communicating/Educating/Advocating
Slide 10
Manage for Performance
- Develop and implement performance measures and processes
- Organize agencies to operate
- Plan for operations (incorporate into the transportation planning process)
Slide 11
The Cultural Shift!

Achieved through
Unprecedented Regional Transportation Operations Collaboration and Coordination
Slide 12
Advance the State of the Practice
- Detect, respond, remove incidents quicker.
- Reduce delays due to work zones.
- Operate intersections safer/more efficiently.
- Manage traffic more aggressively.
- Reduce run-of-road crashes.
- Manage better during inclement weather.
- Ensure we are prepared for emergencies.
- Provide travelers with full information.
Slide 13
Communicate/Advocate/Educate
National Transportation Operations Coalition (NTOC)
Slide 14
National Transportation Operations Coalition (NTOC)
Representing the Community through partnerships with:
- Key national associations – AASHTO, APTA, ITE, ITS-A, APWA, AMPO, NACE, NACTO, STPP, ICMA, PTI, AAPA, TRB, and others.
Focus on moving stakeholders from Dialogue to Action.
Slide 15
Coalition Action Plan
- Managing for Performance
- Develop easy to use performance measure materials.
- Create information and tools to support planning for operation.
- Advance consideration of operations in the planning process.
- Advancing the State-of-the Practice
- Develop tool-box of best practice.
- Develop performance benchmarks for changeable message signs.
- Develop performance benchmarks for traffic signal systems.
- Communicating/Educating/Advocating
- Summarize operations benefits data.
- Develop products aimed at decision-makers.
- Create shared management and operations website.
- Develop comprehensive/coordinated outreach program.
Slide 16
Coalition Structure

Slide 17
Outreach & Communications Task Force for the NTOC
NAWG
Goal
To educate "the community" on the benefits of adopting operations strategies and Intelligent Transportation Systems (ITS) as viable options for improving the overall performance of the nation’s transportation system.
Slide 18
NAWG
Role and Responsibilities
- Assist in the development and execution of NTOC Outreach and Communications activities
- Provide guidance on NTOC Outreach Agenda
- Attend Monthly NAWG/NTOC Outreach Meetings
- Update NTOC at bi-annual meetings
Slide 19
NAWG
Possible Activities
- "Talking Ops" Web cast Series (similar to Freight)
- Transportation Operations Conference (ITE Spring 05)
- Development of Publications and Articles
- Provide guidance on redesign of NTOC Website, E-Dialogue, and ICDN
- Host Conference Sessions and Workshops on Operations issues
Slide 20
SAFETEA: Operations Provisions
- Legislatively establishes Transportation Systems Management and Operations (TSM&O).
- Promotes regional operations coordination/collaboration.
- Establishes a Real-Time System Management Information Program.
- Focuses resources on improving system performance
- Infrastructure Performance and Maintenance Program
- ITS Performance Incentive Program
- Creates an institutional focus on freight management.
- Funds a strong ITS R&D program; supports separate Operations R&D program.
Slide 21
Summary
- Delivering a safe, reliable, and secure transportation system requires operations—21st century operations using 21st century technologies.
- There are many things we need to do today to deliver 21st
century operations.
- Managing for Performance
- Advancing the State-of-the-Practice
- Communicating/Educating/Advocating
- SAFETEA presents the opportunity to significantly advance the consideration of Operations.
- FHWA and the National Transportation Operations Coalition are working together as champions to build a 21st century operations culture.
Slide 22
For More Information:
Office of Operations:
www.ops.fhwa.dot.gov
National Transportation Operations Coalition
http://www.ops.fhwa.dot.gov/nat_dialogue.htm
Zia Burleigh
zia.burleigh@fhwa.dot.gov,
(202) 366-1896
Slide 23
-Feedback-
-Ideas-
-Questions-