Traffic Incident Management Gap Analysis Primer

Printable version [PDF 4.2 MB]
You may need the Adobe® Reader® to view the PDF(s) on this page.
Contact Information: OperationsFeedback@dot.gov

Traffic Incident Management (TIM) Gap Analysis Outreach Briefing

• Executive Decision Makers Presentation
• TIM Program Managers Presentation

U.S. Department of Transportation
Federal Highway Administration
Office of Operations
1200 New Jersey Avenue, SE
Washington, DC 20590
www.ops.fhwa.dot.gov

Publication #: FHWA-HOP-15-007

March 2015

Table of Contents

• 1. Introduction
  • The Need for a Primer
  • Primer Objectives
  • Target Audience
  • Primer Organization
  • TIM Overview
• 2. Traffic Incident Management Gap Analysis Summary
  • The National Unified Goal (NUG) Gap Analysis Framework
  • Current State of TIM Practice
  • TIM Gaps and Gap Filling Recommendations
• 3. Components of a Successful Traffic Incident Management Program
  • Framework of a TIM Program
  • Key Stakeholders and TIM Partners
  • TIM Program Strategic (Institutional) Capabilities
  • TIM Program Tactical (Technical/Operational) Capabilities
  • TIM Program Support (Financial/Technological) Capabilities.
  • Checklist for a Comprehensive, Mature TIM Program
• 4. Roles and Responsibilities of Traffic Incident Management Stakeholders
  • Transportation
  • Law Enforcement
  • Fire and Rescue
  • Emergency Medical Services
  • Public Safety Communications/E911
  • Emergency Management
  • Towing and Recovery
  • Hazardous Material
  • Traffic Information Media
  • TIM Responsibilities Matrix
• 5. Traffic Incident Management Program within Transportation Operations Program
  • Steps for Establishing a TIM Program
  • Transportation Operations Organization/Program Overview
  • TIM Involvement of Transportation Operations Staff
  • Example TIM Success Story – NYSDOT TIM Program
• 6. Conclusions and Recommendations
  • Summary of the Successful TIM Program
  • Summary of Implementation Steps
• Glossary of Terms
• References

List of Tables

• Table 1. Key Traffic Incident Times
• Table 2. The National Unified Goal (NUG) Gap Analysis Framework
• Table 3. Summary of State/Local and National Level Actions
• Table 4. Traffic Incident Management Stakeholders Roles and Descriptions
• Table 5. Key Stakeholder Roles and Responsibilities
• Table 6. Traffic Incident Management Program Strategic (Institutional) Components
• Table 7. Traffic Incident Management Program Tactical (Technical/Operational) Components
• Table 8. Traffic Incident Management Program Support (Financial/Technological) Components
• Table 9. Checklist for Traffic Incident Management Responsibilities of Transportation Stakeholders
• Table 10. Checklist for Traffic Incident Management Responsibilities of Law Enforcement Stakeholders
• Table 11. Checklist for Traffic Incident Management Responsibilities of Fire and Rescue Stakeholders
• Table 12. Checklist for Traffic Incident Management Responsibilities of EMS Stakeholders
• Table 13. Checklist for Traffic Incident Management Responsibilities of Public Safety Communications/E911 Stakeholders
• Table 14. Checklist for Traffic Incident Management Responsibilities of Emergency Management Stakeholders
• Table 15. Checklist for Traffic Incident Management Responsibilities of Towing and Recovery Stakeholders
• Table 16. Checklist for Traffic Incident Management Responsibilities of Hazardous Material Stakeholders.
• Table 17. Checklist for Traffic Incident Management Responsibilities of Traffic Information Media Stakeholders
• Table 18. Traffic Incident Management Key Stakeholder Roles and Responsibilities Matrix
• Table 19. Traffic Incident Management Program within Transportation Operations Program
• Table 20. Transportation Operations Staff Traffic Incident Management Involvement
• Table 21. Traffic Incident Management Activities and Transportation Operations Staff Matrix
• Table 22. Blank Traffic Incident Management Activities and Transportation Operations Staff Matrix
• Table 23. Summary of Traffic Incident Management Activities within Different Traffic Incident Management Program Elements

List of Figures

• Figure 1. Photo. Traffic Incident Management (TIM)
• Figure 2. Chart. TIM Stakeholders’ Responses about Self-Assessment and Gap Analysis
• Figure 3. Chart. Timeline of Stages in the TIM Process
• Figure 4. Chart. Timeline of Traffic Incident Elements
• Figure 5. Photo. FHWA Senior Executive Transportation & Public Safety Summit
• Figure 6. Chart. Current State of TIM Practice: TIM Stakeholders’ Responses about National Unified Goal.
• Figure 7. Chart. Current State of TIM Practice: TIM Stakeholders’ Responses about TIM Strategic Plan.
• Figure 8. Chart. Current State of TIM Practice: TIM Stakeholders’ Responses about TIM Gap Analysis.
• Figure 9. Chart. Framework of a Successful TIM Program
• Figure 10. Photo. NYSDOT Bi-monthly TIM Steering Committee Meeting
• Figure 11. Photo. Safe Zone for Incident Response Operations
• Figure 12. Photo. NYSDOT Joint Traffic Management Center
• Figure 13. Photo. NYSDOT Bi-monthly TIM Steering Committee Meeting
• Figure 14. Photo. NYSDOT TIM Responder Training
• Figure 15. Photo. NYSDOT TIM Team
• Figure 16. Photo. NYSDOT Incident Response Trailer
• Figure 17. Photo. NYS Office of Fire Prevention and Control (OFPC) Incident Management Trailer
• Figure 18. Photo. Outstanding ITS Project of the Year award for the NYSDOT TIM Program