Office of Operations
21st Century Operations Using 21st Century Technologies

Long Description: Implementation Activities Checklist - Step 5

Step 5. Recruit and Train Volunteers

Assessment: Event transportation services

If Assessments apply:

  • Evaluate the number of volunteers needed by task
  • Determine criteria for recruiting and organizing volunteers
  • Establish rewards for volunteer service
  • Develop method of training volunteers

Tips/Examples:

  • Maintain good span of control (3 to 7 persons reporting to one supervisor) in supervising a group of volunteers
  • Various perks can improve and speed-up the volunteer recruiting process
  • Recruit additional volunteers for certain low-interest assignments
  • Training should ensure volunteers understand assignments, disseminate accurate information, and understand team operations protocol

Assessment: Traffic / pedestrian control

If Assessments apply:

  • Evaluate the number of volunteers needed by task
  • Determine criteria for recruiting and organizing volunteers
  • Establish rewards for volunteer service
  • Develop method of training volunteers

Tips/Examples:

  • Maintain good span of control (3 to 7 persons reporting to one supervisor) in supervising a group of volunteers
  • Various perks can improve and speed-up the volunteer recruiting process
  • Recruit additional volunteers for certain low-interest assignments
  • Training should ensure volunteers understand assignments, disseminate accurate information, and understand team operations protocol

Assessment: Parking operations

If Assessments apply:

  • Evaluate the number of volunteers needed by task
  • Determine criteria for recruiting and organizing volunteers
  • Establish rewards for volunteer service
  • Develop method of training volunteers

Tips/Examples:

  • Maintain good span of control (3 to 7 persons reporting to one supervisor) in supervising a group of volunteers
  • Various perks can improve and speed-up the volunteer recruiting process
  • Recruit additional volunteers for certain low-interest assignments
  • Training should ensure volunteers understand assignments, disseminate accurate information, and understand team operations protocol

Assessment: Operations monitoring

If Assessments apply:

  • Evaluate the number of volunteers needed by task
  • Determine criteria for recruiting and organizing volunteers
  • Establish rewards for volunteer service
  • Develop method of training volunteers

Tips/Examples:

  • Maintain good span of control (3 to 7 persons reporting to one supervisor) in supervising a group of volunteers
  • Various perks can improve and speed-up the volunteer recruiting process
  • Recruit additional volunteers for certain low-interest assignments
  • Training should ensure volunteers understand assignments, disseminate accurate information, and understand team operations protocol

Assessment: Crowd control

If Assessments apply:

  • Evaluate the number of volunteers needed by task
  • Determine criteria for recruiting and organizing volunteers
  • Establish rewards for volunteer service
  • Develop method of training volunteers

Tips/Examples:

  • Maintain good span of control (3 to 7 persons reporting to one supervisor) in supervising a group of volunteers
  • Various perks can improve and speed-up the volunteer recruiting process
  • Recruit additional volunteers for certain low-interest assignments
  • Training should ensure volunteers understand assignments, disseminate accurate information, and understand team operations protocol

Assessment: Event patron assistance

If Assessments apply:

  • Evaluate the number of volunteers needed by task
  • Determine criteria for recruiting and organizing volunteers
  • Establish rewards for volunteer service
  • Develop method of training volunteers

Tips/Examples:

  • Maintain good span of control (3 to 7 persons reporting to one supervisor) in supervising a group of volunteers
  • Various perks can improve and speed-up the volunteer recruiting process
  • Recruit additional volunteers for certain low-interest assignments
  • Training should ensure volunteers understand assignments, disseminate accurate information, and understand team operations protocol

Back to Implementation Activities Checklist